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Know Your Customer provides standardized KYC capturing processes along with business rules to enforce the collection and capture of required customer information and documents. It provides automated renewal alerts enabling proactive actions and increased regulatory compliance.


  • ​​​Pre-configured processes guide the customer information capturing and update process.
  • Required documents and KYC review frequency are set based on the risk level business rules.
  • Country-specific policies and KYC capturing rules and data validations are enforced. 
  • Alerts and notifications are generated for KYC renewal and for missing or expired data and documents.
  • SLA's, reminders and escalations, and due diligence approvals are in place for monitoring.


  • ​​​​Enhanced efficiency with standardized processes.
  • Increased regulatory compliance with automatic alerts and notifications.
  • Better internal control with SLAs and dashboards.