VeriPark’s Next Best Action (NBA) solution monitors client's transactions to offer the best service and product offering, that are suitable to the client by using predictive analytics and algorithms. A corporate RM wouldn’t have time to track each client’s business in detail and sometimes misses valuable servicing opportunities.
NBA uses social listening and monitors news feeds to detect any news item regarding a corporate client and bring relevant news items to RM’s attention, so that RM can provide timely advice to their clients.VeriPark’s NBA solution provides:
- Offers for products and services that are suitable to a specific client
- Currency swap contracts
- POC machines
- Remote cheque deposit service
- Uses machine learning algorithms to analyze client account behaviors
- Provides discussion items during client visits such as alerts, news items, industry insights
- Provides an API so that client can see the recommendations during Internet banking session